Vancasso Gift Card

Gift Card Redemption:

We want to bring to your attention an important aspect of our Gift Card Redemption process. In the event that your local currency differs from the standard US dollars, a crucial currency conversion occurs during the checkout process when redeeming a gift card. It is essential to note that this conversion is based on the prevailing exchange rate at the time of gift card redemption, rather than the rate applied during the initial purchase of the gift card.

Gift Card Balance Statement and Currency Display:

We would like to inform you that the balance displayed on your vancasso Gift Card will always be presented in US dollars. This means that whenever you check your gift card balance, the amount will be denominated exclusively in US dollars. Additionally, it's important to note that while the currency symbol shown on your gift card balance may match the currency of your choice at the time of purchase, the actual balance is maintained in US dollars. This distinction is crucial to remember during redemption, especially for our international customers, to ensure clarity and avoid any confusion regarding currency conversion.

E-Gift Card Delivery Process:

We would like to inform you that the e-gift card you have ordered will be delivered to you through email. We will utilize the email address you provided at the time of order placement for this purpose.

Validity Period:

Please note that our vancasso Gift Cards have an extended validity period of 5 years from the date of purchase, ensuring ample time for a delightful shopping experience.

Universal Applicability:

We are pleased to inform you that our gift cards can be used to purchase any product available on our website. Whether it's our elegant dinnerware sets, charming serveware, or any other item, the gift of choice is yours to give.